Returns, exchanges & cancellations
Our goal is to provide our guests with the highest quality goods, delicous coffees, and of course, friendly service. We want you to be happy with your Friendly Society experience, so we strive to make sure our return policies reflect that.
Whole Bean Coffee: Coffee is perishable and our whole beans are roasted to order, so we're unable to accept returns on coffee. But don't worry—we're here to help! If there was an error with your order, please contact us at firstname.lastname@example.org within 30 days of your purchase. If you were dissatisfied with your coffee, our friendly Customer Support team will help you track down your soon-to-be favorites.
Everything Else: If you are dissatisfied with your order in any way, please reach out to our Customer Support team about a return or exchange within 30 days of purchase to get the process started. It's easy—just email us at email@example.com. Returns will only be accepted if apparel is unworn with original tags or merchandise is unused in it's original packaging. Customers will be responsible for return shipping.
Last modified: August 16th 2021